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General terms and conditions

1. Scope

These general terms and conditions apply to all services provided by Nicosteff Schindelholz (CHE-376.424.173), in particular consulting, system integration, automation, software development, and operation and maintenance. Deviating terms apply only if agreed in writing.

2. Conclusion of contract

A contract is concluded upon written acceptance of an offer or upon order confirmation. Unless stated otherwise, offers are valid for 30 days.

3. Services and cooperation

The scope and content of the services are set out in the respective offer. The client provides the necessary information, access and contact persons in good time.

4. Prices and payment

The prices stated in the offer apply, in Swiss francs, plus statutory VAT. Invoices are payable within 30 days without deduction. Time-based services are invoiced monthly.

5. Rights to deliverables

Upon full payment, the client receives the agreed rights of use to the individually created deliverables. Pre-existing components, tools and know-how remain with Nicosteff.

6. Confidentiality and data protection

Both parties treat confidential information with care and do not disclose it to third parties. Personal data is processed in accordance with the FADP and, where applicable, the GDPR. Client names are only mentioned with express approval.

7. Warranty and liability

Nicosteff provides its services with due care and in accordance with the recognised state of the art. To the extent permitted by law, liability is limited to intent and gross negligence. No liability is accepted for indirect damage or loss of profit.

8. Term and termination

Unless agreed otherwise, operation and maintenance contracts may be terminated with three months' notice to the end of a calendar month.

9. Applicable law and jurisdiction

Swiss law applies. Place of jurisdiction is Dornach, Canton of Solothurn.

Version: November 2026. In case of doubt, the German version prevails.